An annual boiler service with us costs £95 for a basic service, £125 for an intermediate service, and £185 for a full strip-down. All three include a written service report. Servicing keeps your manufacturer warranty valid — most warranties are void without a documented annual service.
Four details and we will get back to you to arrange a time. Prefer to talk? Call 07413 385767.
Basic service £95, intermediate £125, full strip-down £185.
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list
Smell gas now? Do not use this form or wait for a reply. Call the National Gas Emergency Service free on 0800 111 999 (24 hours). If you are using a mobile, make the call from outside. Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Once the supply has been made safe, we can trace and repair the fault.
| Service | Price | What is included |
|---|---|---|
| Basic | £95 | Safety devices, seals, flue and combustion levels checked; full operational check; condensate trap cleaned and inspected; written service report |
| Intermediate | £125 | Everything in the basic service, plus the boiler drained, the expansion vessel recharged and the electrodes cleaned |
| Full strip-down | £185 | Everything in the intermediate service, plus the burner and heat exchanger cleaned, gaskets and seals replaced, and an inhibitor top-up |
This service should be carried out annually according to all the boiler manufacturers.
Once a boiler is past three years old we recommend an Intermediate service every three years. That is our own service schedule, based on what we see fail on Birmingham systems — it is not a manufacturer requirement.
We recommend a Full Strip-Down every five to eight years. Again, that is Synergy’s own recommendation from experience rather than a manufacturer instruction — what every manufacturer does require is an annual service. The exception is boilers whose heat exchangers foul quickly, Ideal and Vokera among them: on those we recommend a Full Strip-Down every year. This Vokera shows why.
Late summer and early autumn. From the first cold week of the year our diary fills with breakdowns and service slots get scarce. Book a September or October service and you go into winter knowing where you stand.
Five services we have written up with the photos we took, starting with a basic annual service in Kitts Green, Birmingham, where checking the flue turned up a problem in the loft. Each one links to the full case study.
Condensate trap and magnetic filter cleaned, and a clean CO/CO2 ratio of 0.0010. Checking the flue is part of the service, and in the loft it was held only by metal banding with the joint clamps unscrewed. Warning notice left, quote accepted, return visit booked.
Read the case studyHeat exchanger and burner cleaned, new gaskets, combustion checked. The unvented cylinder we fitted the year before had its annual service on the same visit, and the customer was told straight that the boiler is ageing and a replacement is worth planning over the coming years.
Read the case studyFan and burner assembly out, burner door and heat exchanger cleaned, new gaskets, combustion rechecked, and every radiator in the house bled on the way out.
Read the case studyBurner off, heat exchanger brushed clean, new gaskets, combustion rechecked. The customer also asked for the central heating system to be cleansed, so we ran Fernox F3 cleaner through it for an hour, drained down and refilled with F1 inhibitor.
Read the case studyA Vokera in a kitchen cupboard read over 999 ppm of carbon monoxide on the analyser at the start of its service, the top of the instrument's range. The heat exchanger was fouled with debris. After a full strip-down, a clean heat exchanger and burner and new gaskets, the reading came down to 112 ppm.
Read the case studyFor local detail see our pages for Birmingham, Edgbaston and Sutton Coldfield.
| Job | Price |
|---|---|
| Basic boiler service | £95 |
| Intermediate boiler service | £125 |
| Full strip-down service (includes gaskets and inhibitor top-up) | £185 |
| Gas fire service | £120 |
| Service added to a landlord CP12 (basic) | +£50 |
| Service added to a landlord CP12 (intermediate) | +£80 |
| Service added to a landlord CP12 (full strip-down) | +£160 |
Listed prices are the price for the job as described. No travel charge within 10 miles of B20 2JS; further out, £2 per mile may apply, agreed before booking. How our prices work.
From £95
Basic service £95, intermediate £125, full strip-down £185.
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked.
£95 for a basic service, £125 for an intermediate service and £185 for a full strip-down. If you are booking a landlord gas safety certificate at the same time, a basic service is only £50 extra and an intermediate £80 extra.
A basic service annually, according to all boiler manufacturers. Once a boiler is past three years old we recommend an intermediate service every 3 years, and a full strip-down every 5–8 years.
A basic service takes around 30–45 minutes. An intermediate service takes about an hour, and a full strip-down between two and three hours.
You get a written service report. Landlords receive a CP12 gas safety record, which is a separate document.
Yes — mainly because skipping it usually voids the manufacturer warranty on an appliance still worth thousands of pounds.
We cover Birmingham and the surrounding towns. Pick your area for local detail.
From £1,999 fitted
£99 in office hours: diagnosis + first hour
£90 (boiler + cooker)
£99 (Mon–Fri 8am–5.30pm)
From £99 in office hours
From £550, up to 10 radiators
We will tell you honestly when we can get to you, and agree the price before any work goes ahead.
