Boiler installation
From £1,999 fitted
If you can smell gas, call the National Gas Emergency Service on 0800 111 999 first — it is free and 24-hour, and they will make the supply safe. They do not repair your internal pipework. That is what we do: tightness test the installation, locate the leak, repair it and restore your supply.

Four details and we will get back to you to arrange a time. Prefer to talk? Call 07413 385767.
Gas trace and repair: £99 for the first hour in office hours. Pipework repairs are quoted on site before we carry on.
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list
Smell gas now? Do not use this form or wait for a reply. Call the National Gas Emergency Service free on 0800 111 999 (24 hours). If you are using a mobile, make the call from outside. Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Once the supply has been made safe, we can trace and repair the fault.
There is a division that catches people out. Cadent and the National Gas Emergency Service deal with the supply up to and including your meter, and they will isolate and cap to make you safe. Everything after the meter — the pipework in your walls, floors and under the units, and the appliances themselves — is yours, and needs a Gas Safe registered engineer. That is the point we come in.
In older Birmingham housing stock the recurring culprits are compression joints behind cookers, corroded steel pipe under solid floors in pre-war terraces, redundant capped-off supplies to removed gas fires, and meter unions disturbed by other trades. Newer builds are more often a badly made joint on a hob or a boiler installed by someone in a hurry.
A recent example from Edgbaston: Cadent capped a customer's supply after a 20 mbar drop on the internal pipework. We traced the leak to the old steel gas pipe, capped it off, kept the supply to the boiler and had the heating back the same day after a clean tightness test. Read the case study.
A gas leak you can smell. Carbon monoxide you cannot — no smell, no colour, no taste. It comes from appliances burning incompletely, not from leaking pipework.
Headache is the most common. Also dizziness, feeling or being sick, tiredness and confusion, stomach pain, and shortness of breath. It can feel like flu but without a high temperature. The pattern that gives it away: symptoms ease when you leave the property and come back when you return.
If you suspect carbon monoxide: switch off the appliance, shut off the gas at the meter if it is safe to do so, open doors and windows, get everyone out, and call the National Gas Emergency Service on 0800 111 999. Then get medical help — see a doctor or call 111, and call 999 if anyone has collapsed or lost consciousness. Do not use the appliance again until a Gas Safe registered engineer has checked it. Full carbon monoxide guide.
If your CO alarm sounds, get everyone out into fresh air and call 0800 111 999. If you do not have an audible CO alarm near every gas appliance, fit one; they cost less than £20 and we will position them for you free on any visit.
| Job | Price |
|---|---|
| Gas trace and repair — first hour | £99 |
| Tightness test | Included in the trace |
| Pipework repair or replacement | Quoted on site |
| Remove and cap redundant gas fire supply | £120 |
The £99 is a fixed charge for attendance, diagnosis and the first hour in office hours (Mon–Fri 8am–5.30pm); it is not the price of every job. Pipework repairs and further work are quoted and agreed before we carry on, out-of-hours work is quoted by phone before we set off, and the capping price is the price for the job as described. No travel charge within 10 miles of B20 2JS; further out, £2 per mile may apply, agreed before booking. How our prices work.
£99 first hour
Gas trace and repair: £99 for the first hour in office hours. Pipework repairs are quoted on site before we carry on.
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked.
Call the National Gas Emergency Service free on 0800 111 999 straight away (24 hours). If you are using a mobile, make the call from outside. Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Do not wait to phone us first. Once the emergency service has made the supply safe, we can trace and repair the fault.
They will make you safe by isolating or capping, but the repair to pipework beyond the meter is the property owner's responsibility and requires a Gas Safe registered engineer.
In office hours, tracing plus the first hour is £99. The repair itself depends on where the leak is and how accessible the pipe is — we price it once located and before we start.
A gas tightness test at the meter is the definitive answer. If your meter dial creeps with every appliance off, call us.
We cover Birmingham and the surrounding towns. Pick your area for local detail.
From £1,999 fitted
£99 in office hours: diagnosis + first hour
From £95
£90 (boiler + cooker)
£99 (Mon–Fri 8am–5.30pm)
From £550, up to 10 radiators
If you can smell gas now, call the National Gas Emergency Service on 0800 111 999 first. Once the supply is safe, we will tell you honestly when we can get to you, and agree the price before any work goes ahead.