24/7 Emergency Plumber Birmingham — Burst Pipes, Water Leaks & Urgent Repairs

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Four details and we will get back to you to arrange a time. Prefer to talk? Call 07413 385767.

For an emergency, calling is fastest: the line is answered 24/7. £99 in office hours (Mon–Fri, 8am–5.30pm) covers attendance, diagnosis and the first hour. Parts and any further work are quoted and agreed before we carry on. Out of hours, the price is quoted by phone before we set off.

No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list

Smell gas now? Do not use this form or wait for a reply. Call the National Gas Emergency Service free on 0800 111 999 (24 hours). If you are using a mobile, make the call from outside. Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Once the supply has been made safe, we can trace and repair the fault.

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What do you need?Choose a service…Boiler repair or breakdownEmergency (no heat, no hot water, leak)New boiler or replacementBoiler serviceLandlord gas safety certificate (CP12)Gas leak detection or trace (no smell now)Power flush / cold radiatorsRadiators, valves and TRVsPlumbing repairGas fire service or repairGas cooker or hob fittingSmart heating controlsHot water cylinder or immersion heaterLPG heatingHeat interface unit (HIU) service or repairAir source heat pump service or repairElectric boiler, water heater or thermal storeSomething else / not sure

What is happening? (optional)

Add email, boiler make or a preferred time (optional)

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Boiler make (optional)Not sure / not relevantWorcester BoschVaillantBaxiIdealGlow-wormPottertonMainViessmannIntergasATAGVokeraBiasiFerroliAristonOther

When suits you? (optional)No preferenceAs soon as possibleA weekday morningA weekday afternoonI am flexible

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Do this first

If you smell gas

1. Call the National Gas Emergency Service free on 0800 111 999 straight away (24 hours). If you are using a mobile, make the call from outside.
2. Open doors and windows.
3. Do not switch electrics on or off, and do not smoke or use naked flames.
4. Turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement.
5. Once the emergency service has made the supply safe, we can trace and repair the fault.

If a carbon monoxide alarm sounds

Switch off the appliance, shut off the gas at the meter if it is safe to do so, open doors and windows and get everyone into fresh air. Call the National Gas Emergency Service free on 0800 111 999 (24 hours), and seek medical advice. Once the emergency service has made things safe, we can check and repair the appliance. Carbon monoxide: the symptoms and the signs.

If water is pouring

1. Turn off the main stop tap — usually under the kitchen sink, or outside at the boundary.
2. Open all cold taps to drain the pipework down.
3. If water is anywhere near lights or sockets, switch off at the consumer unit.
4. Call us on 07413 385767. The line is answered 24 hours a day.

What counts as a plumbing or gas emergency

• Gas leaks and gas smells after the supply has been made safe
• Burst pipes and uncontrollable leaks
• No heating or hot water in cold weather, particularly with young children, elderly or vulnerable occupants
• Boiler leaking water into the property
• A gas appliance to check after a carbon monoxide alarm, once you have called 0800 111 999 and it has been made safe
• Water leaking through a ceiling

Plumbing emergencies we attend across Birmingham

The jobs we attend as emergencies:

• Burst pipes and split pipework — isolated, then repaired or re-run; water leak detection and repair is £99 for the first hour in office hours.
• Water leaks through ceilings or under floors — traced and stopped at the source, not just caught in a bucket.
• Leaking toilets and cisterns where the water will not stop. We repair leaking or faulty toilets, but do not offer toilet unblocking. Routine toilet repairs are on our plumbing repairs page.
• Showers leaking into the fabric of the building or that will not shut off — isolated and made safe; repair or replacement is quoted.
• Leaking boilers and hot water cylinders — made safe, then repaired as a boiler breakdown or a cylinder repair. Unvented cylinder repairs are £99 for diagnosis and the first hour in office hours (Mon–Fri 8am–5.30pm); vented cylinder and immersion heater repairs are quoted after a £99 diagnosis visit in office hours.

Every price above is the rate in office hours (Mon–Fri 8am–5.30pm); out of hours we quote by phone before setting off. For a gas leak, read who does what first. Routine leak, tap and toilet jobs are on our plumbing repairs page.

How our 24 hour emergency plumber service works

Our emergency line is answered 24 hours a day, seven days a week, by the same engineers who do our daytime work — not a national call centre that subcontracts to whoever is nearest. Our office hours are Monday to Friday, 8am to 5.30pm, and a callout within those hours is £99, covering diagnosis and the first hour on site.

Outside office hours — evenings, nights and weekends — out-of-hours rates apply instead, and these are different from the daytime £99. Call us and we will give you a clear price for the callout before you commit to anything, so there is never a surprise on arrival. You will also be told who is coming and roughly when.

Making it safe, then making it right

The first job at 2am is containment: isolate, cap, stop the damage. Full repairs sometimes need parts that no merchant has open at that hour. We will always tell you honestly which of the two we are doing, so you are not paying emergency rates for work that could sensibly wait until the morning.

Recent emergency jobs in Birmingham and Walsall

The Walsall and Kingstanding jobs below are real jobs with the times they actually took. They are not a promise: when you call we tell you the earliest time we can genuinely attend.

A third-floor flat in Walsall, September 2026: water was coming through into the two flats below, and the cause was a split braided flexi hose under the basin. We were on site 45 minutes after the call, fitted a new mixer tap and hoses, and had everything tested and dry 1 hour 45 minutes after the customer first rang. See the photos and the full write-up.

A call after 10pm in Kingstanding about a leak: we were there within 30 minutes, found it on the flow adapter of a Worcester Greenstar's right-hand manifold, and fitted the part from the van that night rather than just turning the water off. Read the case study, with photos.

Water coming through a ceiling in Kitts Green: we traced the leak beneath the floorboards to a failed soldered joint, lifted the boards carefully to reach it, and repaired the pipework on the first visit — the fittings were already on the van, and the damage stopped there.

An emergency gas leak in Edgbaston, October 2026, after Cadent had capped the supply at the meter: we traced it to the old steel gas pipe, capped that pipe off, kept the supply to the boiler and tightness tested the installation before recommissioning it — read the case study, with photos.

A Saturday out-of-hours call in the Jewellery Quarter: a Potterton Gold electric boiler on overheat with low pressure. We topped it up, tightened a loose automatic air vent that started leaking, and tested the heating before we left. Read the case study, with photos.

Prices

The £99 is a fixed charge for attendance, diagnosis and the first hour in office hours (Mon–Fri 8am–5.30pm); it is not the price of every job. Parts and further work are quoted and agreed before we carry on, and out-of-hours work is quoted by phone before we set off. No travel charge within 10 miles of B20 2JS; further out, £2 per mile may apply, agreed before booking. How our prices work.