Recent jobs across Birmingham and the Black Country, with the photos our engineers took on site.
Real jobs from our diary, written up with the photos our engineers took on site: what the customer rang about, what we found when we got there, what we replaced and how long it took. Nothing staged and no stock photos. We add new jobs regularly, so check back.
Rust at the back of the heat exchanger and a carbon monoxide reading on the analyser, in a house with a young family. We capped the boiler off, told the tenant and landlord, and replaced the cracked flue collector and gaskets with the landlord's permission.
Read the case studyThe old white rail had seen better days. We drained it off, hung a new chrome ladder rail on the same pipework, refilled the system with fresh inhibitor and bled it. One visit, no mess.
Read the case studyA previous engineer had reported a leak on the safety check. We found it at the condensate collector, whose seals had perished. Everything came out of the combustion box to replace it, and the boiler went back together burning cleanly.
Read the case studySeveral engineers and a shower pump had not fixed it. The gate valve on the vented cylinder had snapped inside, turning freely but barely open. A full-bore lever valve in its place, and the tenants had proper hot water pressure for the first time in over a year.
Read the case studyThe old cylinder was leaking through the ceiling below. We quoted a replacement, the customer accepted, and a new 150-litre stainless unvented cylinder went in to current standards with the pipework insulated. G3 work, done by G3 engineers.
Read the case studyThe right-hand manifold inside a Worcester Greenstar 28i Junior was leaking. We diagnosed it, tracked the part down locally, fetched it and fitted it the same day. Customer extremely happy.
Read the case studyThe boiler was locking out on overheat because the system pump had burnt out. New pump from van stock, and a straight conversation with the landlord about the sludge that caused it and the flush that would stop it happening again.
Read the case studyWhat a full strip-down actually involves, photographed as we went: fan and burner out, burner door and heat exchanger cleaned, gaskets replaced. Then a walk round the house to bleed every radiator.
Read the case studyThe control panel had dropped and the customer had taped it up and propped it with copper pipe. A snapped hinge clip was the cause. Both clips replaced from van stock, and the customer reassured they did not need a new boiler.
Read the case studyThe analyser was off the top of its scale at the start of the service. A fouled heat exchanger was the cause. Full strip-down, cleaned, and 112 ppm at the end.
Read the case studyA returning customer's Worcester CDi was showing EA with no hot water. After completing our safety checks we traced it to the gas valve. We ordered it, came back, fitted it and checked the boiler again before signing off.
Read the case studyA heat interface unit in a city-centre flat had stopped giving hot water. We traced it to the flow switch, ordered the correct part, came back and fitted it. Tenant back in hot water.
Read the case studyThe vessel was hanging off its pipework because the backboard had only been nailed to plasterboard with no stud behind it. We fitted plywood across a wider area with heavy-duty fixings and remounted it.
Read the case studyA tired five-burner hob in a rental kitchen swapped for a new one. Disconnected, fitted, tightness tested and every burner checked by a Gas Safe engineer.
Read the case studyA corroded radiator valve had started leaking onto the floor. Dust sheets down first, radiator drained, new valve fitted and checked on the same visit.
Read the case studyIgnition lockout on a Worcester Greenstar Ri. Previous engineers had said replace it. We found a crumbling burner gasket and a damaged electrode, fitted both from van stock and tested it back into service.
Read the case studyWater from a third-floor flat had damaged the two flats below. We were on site in 45 minutes, found a split flexi hose under the basin, and fitted a new tap and hoses the same visit.
Read the case studyShorter write-ups of recent jobs sit on the area pages, for example Solihull, Wolverhampton and Walsall. For the numbers behind our repairs, see how we measured our first-visit fix rate. Independent reviews are on Checkatrade and Google.
Call and speak to someone who does the work, or send us a photo on WhatsApp for a straight answer.
