An electric boiler does the same job as a gas boiler, with heating elements where the burner would be: no gas and no flue. When it stops heating, trips the electrics, loses pressure or shows a warning light, we find the fault and repair it. In office hours (Monday to Friday, 8am to 5.30pm) £99 covers the visit, the diagnosis and the first hour, and parts are priced before we fit them. Outside those hours, call and we will quote before we set off.
Four details and we will get back to you to arrange a time. Prefer to talk? Call 07413 385767.
Repairs £99 in office hours: attendance, diagnosis and the first hour. Annual service £120 (£90 when bundled with another boiler or cylinder service).
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list
Smell gas now? Do not use this form or wait for a reply. Call the National Gas Emergency Service free on 0800 111 999 (24 hours). If you are using a mobile, make the call from outside. Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Once the supply has been made safe, we can trace and repair the fault.
Many flats in Birmingham have no gas supply, and people use the words "electric boiler" for three different appliances. The repair is different for each.
Tell us the make and model when you call, so we can check what parts are available before we come out.
A cause can only be confirmed by testing on site, so read this as a guide to what an engineer will check, not as a diagnosis.
The usual causes are a failed heating element, a thermostat or temperature sensor, the control board, the pump, or the controls that tell the boiler to run: the programmer or the room thermostat. Low system pressure will also stop many electric boilers.
A breaker that trips when the boiler heats usually points to a failing element or a wiring fault inside the appliance. Leave the boiler switched off. The breaker is doing its job, and resetting it again and again is not safe.
An overheat warning means the water is not carrying the heat away fast enough: low pressure, air in the system, a pump that has stopped or a blocked filter. In the Jewellery Quarter a Potterton Gold with its overheat light flashing turned out to be low on pressure, with a loose automatic air vent that leaked as soon as the pressure came back up.
Water is leaving the system somewhere: a radiator valve, the pressure relief valve, an automatic air vent or the expansion vessel. Topping up without finding the leak only delays the next breakdown.
One or more elements may have failed, so the boiler is running at part power, or the system may have sludge, air or a sticking valve. We test the boiler before blaming the radiators.
Parts for older or discontinued electric boilers can be hard to get. We check availability and price before we order anything, and we tell you if replacing the boiler is the more sensible route.
Outside office hours the price is quoted by phone before we set off. There is no travel charge within 10 miles of B20 2JS.
Usually it can be repaired. Elements, thermostats, pumps and valves are replaceable parts, and a pressure fault is often a small leak somewhere on the system and not the boiler at all. Replacement becomes the better option when the control board or elements are no longer made, when the body of the boiler is leaking, or when the repair would cost a large part of the price of a new one.
If testing leads there, we survey and quote in writing. Servicing and new electric boilers are covered on our electric boiler and water heater page.
Synergy Gas & Plumbing is a family-run Birmingham business, trading since 2017 and led by Saeed Iqbal, an engineer with more than 20 years' experience, including ten years with British Gas (2006 to 2016). The company is Gas Safe registered, number 594385, and Saeed holds the G3 qualification for unvented hot water systems.
An electric boiler has no gas in it. Gas Safe registration is therefore not what qualifies anyone to repair one, and it is not an electrical qualification. What matters is an engineer who understands wet heating systems and works safely on mains-voltage appliances. We repair the boiler and the heating system it serves. If testing shows that the fault is in the fixed wiring of the flat or in the consumer unit, and not in the boiler, we will tell you, and that part is a job for a registered electrician.
We have one electric boiler job written up so far. More will be added as we photograph them.
Overheat light flashing and low pressure. We topped it up, tightened a loose automatic air vent that started leaking, and tested the heating.
Read the case studyPlease do not take the cover off the boiler. There are mains-voltage terminals inside.
| Job | Price |
|---|---|
| Repair, Mon–Fri 8am–5.30pm: diagnosis + first hour | £99 |
| Repair, outside office hours | Call for a quote |
| Annual service | £120 |
| Service, bundled with another boiler or cylinder service | £90 |
| Installation | Quoted after survey |
The £99 is a fixed charge for attendance, diagnosis and the first hour of a repair in office hours (Mon–Fri 8am–5.30pm), not the price of every job. Parts and further work are quoted and agreed before we carry on, out-of-hours work is quoted by phone before we set off, and installations are priced in writing after a free survey. No travel charge within 10 miles of B20 2JS; further out, £2 per mile may apply, agreed before booking. How our prices work.
Diagnosis + first hour £99
£99 covers diagnosis and the first hour of a repair in office hours (Mon–Fri 8am–5.30pm). Parts and further work are quoted first. Annual service £120 (£90 bundled with another service).
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked.
Usually, yes. Heating elements, thermostats, sensors, pumps, valves and control boards can all be replaced. Whether it is worth doing depends on the age of the boiler and whether the parts are still made. We test first and give you the price of the repair before going ahead.
The common causes are a failed element, thermostat or sensor, the control board, the pump, low system pressure, or the programmer or room thermostat not calling for heat. It takes testing to tell which. If the boiler trips the electrics, leave it switched off.
In office hours (Monday to Friday, 8am to 5.30pm) £99 covers the visit, the diagnosis and the first hour. Parts and any further time are priced and agreed before we carry on. Outside those hours, call us for a quote before we set off.
Usually a heating element that is breaking down, or a wiring fault inside the boiler. Do not keep resetting it. Leave the boiler off and have it tested.
No. There is no gas, so Gas Safe registration does not apply, and it is not an electrical qualification either. Choose an engineer who repairs electric heating as well as gas.
Yes. An annual check of the elements, thermostats, electrical connections, pressure relief valve and expansion vessel catches most faults early. A service is £120, or £90 when it is booked with another boiler or cylinder service on the same visit.
Not always. A tall white unit that only heats tap water is usually an unvented cylinder or a thermal store such as a Gledhill PulsaCoil, and each is repaired differently. Send us a photo and we will tell you which you have.
We cover Birmingham and the surrounding towns. Pick your area for local detail.
Annual service £120
£99 in office hours: diagnosis + first hour
£99 diagnosis in office hours; repair quoted
Unvented: £99 first hour in office hours. Vented or immersion: quoted after a £99 diagnosis
£99 in office hours: diagnosis + first hour
£99 (Mon–Fri 8am–5.30pm)
We will tell you honestly when we can get to you, and agree the price before any work goes ahead.
