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Case study · Boiler installation · Solihull

Solihull: a Ferroli Tempra 30 with a leaking gas valve made safe, and a Worcester Greenstar 8000 Life system boiler fitted two days later

When we attended the Ferroli Tempra 30 system boiler, we could smell gas in the airing cupboard. The gas valve was passing and leaking at its gasket, so we made it safe, quoted for a replacement and showed the customer how to use the immersion heater for hot water. Two days later we fitted a Worcester Greenstar 8000 Life 30kW system boiler, with a filter and a chemical flush.

In short

When we attended a Ferroli Tempra 30 system boiler in Solihull on Tuesday 3 November, we could smell gas in the airing cupboard. The boiler's gas valve was passing and leaking at its gasket. We classified the boiler Immediately Dangerous: the gas was isolated, the boiler disconnected, and a warning notice and label left. We quoted for a replacement the same day and showed the customer how to use their immersion heater, so they still had hot water. On Thursday 5 November we fitted a Worcester Greenstar 8000 Life 30kW system boiler, with a filter on the heating system and a chemical flush, registered for a 10-year manufacturer guarantee.

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System boiler replacements like this one are priced after a free survey, with a written quote. Combi swaps in the same position are from £1,999 fitted. Everything is agreed before we start.

We cover boiler installations up to 50 miles from our base at B20 2JS, with no distance surcharge. Full price list

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  • Gas smellFerroli gas valve passing and leaking
  • Made safeImmediately Dangerous, isolated and labelled
  • 2 daysQuoted Tuesday, new boiler fitted Thursday

The first visit

When we attended the customer's Ferroli Tempra 30 system boiler in Solihull on Tuesday 3 November, we could smell gas in the airing cupboard. We found the boiler's gas valve passing and leaking at its gasket.

Made safe

We classified the boiler Immediately Dangerous: the gas was isolated and the boiler disconnected, and we left a warning notice and a label on the boiler, which you can see in the first photo. The customer has a hot water cylinder with an immersion heater, so we showed them how to use it and they still had hot water. We quoted for a replacement the same day.

The new boiler

The customer accepted, and on Thursday 5 November we took out the old Ferroli and fitted a Worcester Greenstar 8000 Life 30kW system boiler in the same cupboard. We fitted a filter on the heating system, chemically flushed the system, and registered the boiler for a 10-year manufacturer guarantee. The customer was very happy that we could fit it in so soon. Our boiler installation page explains how a replacement runs.

What it costs

System boiler replacements like this one have no list price: they are priced in writing after a free survey, and everything is agreed before we start. Combi swaps are from £1,999 fitted. Details are on our price list.

Common questions

What should I do if I smell gas?

Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Then call the National Gas Emergency Service free on 0800 111 999, from outside if you are using a mobile. They will come out and make the property safe. If they find a leak on the pipework after the meter, you then need a Gas Safe registered engineer to find and fix it.

What does “Immediately Dangerous” mean on a gas warning notice?

It means the appliance is a danger to life or property as it is. With your permission, the engineer disconnects it from the gas supply and labels it, and you are left a written warning notice that lists the fault. It must not be used again until the fault is put right.

Can I still have hot water while the boiler is off?

If you have a hot water cylinder with an immersion heater, yes. This customer had one, and we showed them how to use it until the new boiler was fitted.

How much does a system boiler replacement cost?

System boiler replacements have no list price: they are priced in writing after a free survey. Combi swaps are from £1,999 fitted.

What guarantee does the new boiler have?

The Worcester Greenstar 8000 Life fitted here is registered for a 10-year manufacturer guarantee.

Job attended and photographed by our engineers, November 2026. Written up by Saeed Iqbal, the engineer who leads Synergy Gas & Plumbing (Gas Safe registered 594385). More of our work in the area is on our Solihull page, and every job we write up is on the case studies index.

What it costs

Updated Sept 2026

Free survey and quote

System boiler replacements like this one are priced after a free survey, with a written quote. Combi swaps in the same position are from £1,999 fitted. Everything is agreed before we start.

We cover boiler installations up to 50 miles from our base at B20 2JS, with no distance surcharge.

Full price list

This job

Solihull · November 2026
Old boilerFerroli Tempra 30 system boiler
FoundGas valve passing and leaking at its gasket; made safe as Immediately Dangerous
New boilerWorcester Greenstar 8000 Life 30kW system boiler
AlsoFilter fitted, system chemically flushed
GuaranteeRegistered for 10 years
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Other recent work

Boiler condemned or on its last legs?

We put the repair price and the replacement price side by side. Combi swaps from £1,999 fitted; other boilers are priced after a free survey. The guarantee is registered on the day.