24 hour emergency call-out07413 385767
Answered 7 days a week, day or night
Case study · Boiler servicing · Great Barr
Great Barr: a full strip-down service on a Worcester Greenstar HE Plus, with the heat exchanger cleaned, a new burner gasket and the system dosed with inhibitor
A full strip-down service on a Worcester Greenstar HE Plus ZWBR 7-30 in Great Barr, photographed as we went. With the burner out, the heat exchanger and electrodes were coated in deposits. We gave it a thorough clean, fitted a new burner gasket and dosed the heating system with inhibitor.
On Tuesday 3 November we carried out a full strip-down service on a Worcester Greenstar HE Plus ZWBR 7-30 in Great Barr. With the burner taken out, the inside of the heat exchanger and the electrodes were coated in white and orange deposits. We gave the combustion side a thorough clean, fitted a new burner gasket, put the boiler back together and dosed the heating system with inhibitor. Our flue gas analyser then read a CO/CO2 ratio of 0.0004.
Request a boiler service
Four details and we will get back to you to arrange a time. Prefer to talk? Call 07413 385767.
Basic service £95, intermediate £125, full strip-down £185.
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list
Smell gas now? Do not use this form or wait for a reply. Call the National Gas Emergency Service free on 0800 111 999 (24 hours). If you are using a mobile, make the call from outside. Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so, unless the meter is in a cellar or basement. Once the supply has been made safe, we can trace and repair the fault.
Full strip-downBurner out, combustion side cleaned
New gasketBurner gasket replaced on rebuild
InhibitorHeating system dosed
The boilerThe Worcester Greenstar HE Plus ZWBR 7-30 with its case off.BeforeInside the heat exchanger with the burner out, before cleaning.ElectrodesThe electrodes and the fins nearest them, coated in deposits.Burner outThe burner, taken out for the strip-down.AfterThe same heat exchanger after a thorough clean.New gasketThe new burner gasket, fitted when the burner went back in.Flue gas checkOur analyser after the service: O2 3.6%, CO 42 ppm, CO2 9.9%, CO/CO2 ratio 0.0004.
The service
On Tuesday 3 November we carried out a full strip-down service on a Worcester Greenstar HE Plus ZWBR 7-30 in Great Barr. The first photo is the boiler with its case off.
What we found
With the burner taken out, the inside of the heat exchanger was coated in white and orange deposits, and so were the electrodes, as you can see in the second and third photos.
Cleaned and rebuilt
We gave the combustion side a thorough clean; the fifth photo shows the same heat exchanger afterwards. We fitted a new burner gasket as the burner went back in, put the boiler back together and dosed the heating system with inhibitor.
The check
With the boiler running again, our flue gas analyser read O2 3.6%, CO 42 ppm, CO2 9.9% and a CO/CO2 ratio of 0.0004. Our boiler servicing page explains the different levels of service.
What it costs
A full strip-down service is £185, which includes gaskets and an inhibitor top-up. A basic service is £95 and an intermediate service £125. Details are on our price list.
Common questions
What is a full strip-down service?
A service where the burner comes out so the combustion side of the boiler can be cleaned properly, not just inspected. The seals are replaced as it goes back together, and the combustion is checked on an analyser at the end.
Why replace the burner gasket?
The gasket seals the burner to the heat exchanger. Once the burner has been taken off, we fit a new gasket so it seals properly when it goes back in.
What does inhibitor do?
Inhibitor is a chemical added to the water in your heating system. It helps protect the boiler and radiators from the corrosion that leads to sludge.
How much is a full strip-down service?
A full strip-down service is £185, which includes gaskets and an inhibitor top-up. A basic service is £95 and an intermediate service £125.
Job attended and photographed by our engineers, November 2026. Written up by Saeed Iqbal, the engineer who leads Synergy Gas & Plumbing (Gas Safe registered 594385). More of our work in the area is on our Great Barr page, and every job we write up is on the case studies index.
What it costs
Updated Sept 2026
From £95
Basic service £95, intermediate £125, full strip-down £185.
No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked.
What a full strip-down actually involves, photographed as we went: fan and burner out, burner door and heat exchanger cleaned, gaskets replaced. Then a walk round the house to bleed every radiator.
The analyser was off the top of its scale at the start of the service. A fouled heat exchanger was the cause. Full strip-down, cleaned, and 112 ppm at the end.
The pressure kept rising even with the boiler off. We found a pinholed plate heat exchanger and replaced it, with the pressure relief valve, from the van. No new boiler needed.