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Fill this in and it comes straight to us; nothing opens on your device. A photo of the boiler label or fault code helps: you can send one on WhatsApp once your enquiry is in. Prefer to talk? Call 07413 385767.

Tell us what you need and we will price it before anything is booked.

No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list

Your name

Mobile number

PostcodeThe first part, such as B20, is enough.

What do you need?Choose a service…Boiler repair or breakdownEmergency (no heat, no hot water, leak)New boiler or replacementBoiler serviceLandlord gas safety certificate (CP12)Gas leak detection or trace (no smell now)Power flush / cold radiatorsRadiators, valves and TRVsPlumbing repairGas fire service or repairGas cooker or hob fittingSmart heating controlsUnvented hot water cylinderLPG heatingHeat interface unit (HIU) service or repairAir source heat pump service or repairElectric boiler or water heaterSomething else / not sure

What is happening? (optional)

Add email, boiler make or a preferred time (optional)

Email (optional)

Boiler make (optional)Not sure / not relevantWorcester BoschVaillantBaxiIdealGlow-wormPottertonMainViessmannIntergasATAGVokeraBiasiFerroliAristonOther

When suits you? (optional)No preferenceAs soon as possibleA weekday morningA weekday afternoonI am flexible

Photos help: you can send them on WhatsApp once your enquiry is in.

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Sending this is an enquiry, not a booked appointment: we confirm a time with you first. We only use your details to reply. Privacy notice

Or book a confirmed time online, or WhatsApp us a photo

Emergencies

If you can smell gas: Call the National Gas Emergency Service free on 0800 111 999 straight away (24 hours). Open doors and windows, do not switch electrics on or off, do not smoke or use naked flames, and turn the gas off at the meter if it is safe to do so (not if the meter is in a cellar). Once the emergency service has made the supply safe, we can trace and repair the fault.

If water is pouring: turn off the main stop tap and open the cold taps to drain down. If water is near electrics, keep away from them and switch off at the consumer unit only if it is dry and safe to reach. Then call us.