Ferroli Boiler Repair, Birmingham

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£99 in office hours (Mon–Fri, 8am–5.30pm) covers attendance, diagnosis and the first hour. Parts and any further work are quoted and agreed before we carry on. Out of hours, the price is quoted by phone before we set off.

No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list

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What do you need?Choose a service…Boiler repair or breakdownEmergency (no heat, no hot water, leak)New boiler or replacementBoiler serviceLandlord gas safety certificate (CP12)Gas leak detection or trace (no smell now)Power flush / cold radiatorsRadiators, valves and TRVsPlumbing repairGas fire service or repairGas cooker or hob fittingSmart heating controlsUnvented hot water cylinderLPG heatingHeat interface unit (HIU) service or repairAir source heat pump service or repairElectric boiler or water heaterSomething else / not sure

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Boiler make (optional)Not sure / not relevantWorcester BoschVaillantBaxiIdealGlow-wormPottertonMainViessmannIntergasATAGVokeraBiasiFerroliAristonOther

When suits you? (optional)No preferenceAs soon as possibleA weekday morningA weekday afternoonI am flexible

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Ferroli faults and what usually causes them

Ferroli uses A codes for lockouts, where the boiler has shut down and needs a reset, and F codes for faults. Some codes mean different things on different ranges, so the model matters. The code tells us where to start testing, not which part has failed.

• A01, will not light. The boiler tried to light, no flame was detected, and it has locked out. Check the gas is on at the meter and that other gas appliances work. In freezing weather, check the condensate pipe outside. Otherwise the likely causes are the gas supply, the electrode or the gas valve, and testing tells us which.
• A06, lights then goes out. The burner lit, the flame was then lost and the boiler has locked out. One reset only; if it returns it needs an engineer with an analyser.
• A03, overheat. On the Modena and Optimax, the high limit protection has shut the boiler down. Check the pressure gauge. The usual causes are low pressure, a failed pump, an airlock or sludge.
• A05, fan fault. The boiler has lost the fan speed signal and shut down. The fan is part of the flue system, so this is not one to keep resetting.
• A02 and F07, stop using the boiler. A02 is a flame signal when the burner should be off. F07, also shown as A07, is a high flue gas temperature. Both are safety faults: switch the boiler off and call.

Ferroli fault codes, briefly

Press reset once. If the code comes back, stop resetting and ring us with the code and the model. With A02 or F07 do not reset at all: switch the boiler off and call, and if you can smell gas ring the National Gas Emergency Service on 0800 111 999 first. Codes such as F14 and F15 mean one thing on the Modena and Optimax and another on the Bluehelix. Our guide lists the full set of Ferroli fault codes and says which range each applies to, checked against Ferroli's own manuals.

Ferroli models we work on

The Modena, Optimax and Bluehelix. When you call, have the model name and the code on the display, or send a photo by WhatsApp. Our van stock covers the makes we see most, so a Ferroli part is usually ordered to the model once the fault is diagnosed, and you get the price before we order it.

Repair or replace a Ferroli?

There is a point at which a boiler is not worth repairing: past twelve years old, on its second or third major part, with a corroding heat exchanger. If yours is there, we will say so and put the repair price and the replacement price side by side. New boilers start at £1,999 fitted, confirmed in writing after a free survey.

If yours is not at that point, a £99 diagnosis is a small price against a new boiler. We do not use scare tactics, and we will show you the reading or the failed part rather than ask you to take our word for it.

Servicing a Ferroli

Ferroli, like every manufacturer, ties its guarantee to an annual service. A basic service is £95 and includes a combustion check on the analyser; an intermediate service is £125 and a full strip-down is £185 with gaskets and an inhibitor top-up included.

Ferroli jobs

We have not yet published a photo case study of a Ferroli repair, and we are not going to borrow one. Every job we do write up, on any make, is on the case studies index.

We also repair Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm, Viessmann and Potterton boilers. Every other make is covered on our main boiler repair page.

Prices

The £99 is a fixed charge for attendance, diagnosis and the first hour in office hours (Mon–Fri 8am–5.30pm); it is not the price of every repair, and parts and further work are quoted and agreed before we carry on. Service prices are the price for the job as described, installation prices are confirmed in writing after a free survey, and out-of-hours work is quoted by phone before we set off. No travel charge within 10 miles of B20 2JS; further out, £2 per mile may apply, agreed before booking. How our prices work.