Worcester Boiler Repair, Birmingham

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£99 in office hours (Mon–Fri, 8am–5.30pm) covers attendance, diagnosis and the first hour. Parts and any further work are quoted and agreed before we carry on. Out of hours, the price is quoted by phone before we set off.

No travel charge within 10 miles of B20 2JS. Further out, £2 per mile may apply — always agreed before anything is booked. Full price list

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What do you need?Choose a service…Boiler repair or breakdownEmergency (no heat, no hot water, leak)New boiler or replacementBoiler serviceLandlord gas safety certificate (CP12)Gas leak detection or trace (no smell now)Power flush / cold radiatorsRadiators, valves and TRVsPlumbing repairGas fire service or repairGas cooker or hob fittingSmart heating controlsHot water cylinder or immersion heaterLPG heatingHeat interface unit (HIU) service or repairAir source heat pump service or repairElectric boiler, water heater or thermal storeSomething else / not sure

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Boiler make (optional)Not sure / not relevantWorcester BoschVaillantBaxiIdealGlow-wormPottertonMainViessmannIntergasATAGVokeraBiasiFerroliAristonOther

When suits you? (optional)No preferenceAs soon as possibleA weekday morningA weekday afternoonI am flexible

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Worcester faults we see most

Worcester Bosch is the most common boiler in Birmingham homes, so most weeks we have one open. The faults repeat, and so do the fixes. These are the ones we see most, each linked to a real job with photos.

• EA fault, no hot water. EA means the boiler could not prove a flame. It can be the electrode, the gas supply, the fan, the board or the gas valve, so it needs testing rather than guessing. On a CDi in Stourbridge our safety checks traced it to the gas valve.
• Ignition lockout. Firing, failing, locking out. On a Greenstar Ri in Walsall the cause was a perished burner gasket and a damaged electrode, both on the van, after previous engineers had said the boiler was finished.
• Losing pressure or leaking inside the case. On the Junior and i ranges the plastic hydraulic manifolds corrode and weep. On a 28i Junior in Solihull we sourced the manifold locally and fitted it the same day.
• Water in the bottom of the boiler. On the CDi the condensate collector seals perish and it weeps inside the combustion box. Reaching it means stripping the box out, as on a landlord follow-up in Stourbridge.
• Control panel hanging down. The plastic hinge clips on the Greenstar Compact snap with age. Two clips from the van, as on a Greenstar 30Si Compact in Quinton that the customer had taped shut.

Worcester fault codes, briefly

Press reset once. If the code comes back, stop resetting and ring us with the code and the model, which is on the label behind the drop-down flap. The code tells us where to start looking, not which part has failed: EA can be a £15 electrode or a gas valve, and only the diagnosis on site settles it, which is what the £99 covers. Our guide to boiler fault codes covers Worcester alongside ten other makes.

Told your Worcester needs replacing?

Two of the five Worcester jobs on this page were boilers other engineers had written off. One turned out to be a gasket and an electrode. One was two plastic clips. Worcester boilers are well supported, spare parts are easy to get, and a Greenstar that is properly maintained runs for a long time.

There is a point at which a boiler is not worth repairing: past twelve years old, on its second or third major part, with a corroding heat exchanger. If yours is there, we will say so and put the repair price and the replacement price side by side. If it is not, a £99 diagnosis is a small price against a new boiler.

Parts we carry for Worcester

The van carries the Worcester parts that fail most often: electrodes, burner gaskets and seals, hinge clips, sensors and common valves. That is why most of our Worcester repairs are finished on the first visit. Gas valves, manifolds and condensate collectors are specific to the model, so we do not carry every one, but where a trade supplier within reach has the part in stock we collect it the same day rather than leave you waiting on an order.

We are independent engineers, not a Worcester-accredited installer, and we say so. What you get is a Gas Safe registered engineer who works on these boilers every week, tests before replacing anything, and finishes every repair with a flue gas analyser reading.

Keeping a Worcester running

Worcester's guarantee depends on an annual service, documented, and so does the boiler's life. A basic service is £95 and includes a combustion check on the analyser. Every five to eight years a full strip-down, £185 with gaskets and inhibitor included, cleans the heat exchanger and burner and replaces the seals that cause most of the faults above before they start.

Recent Worcester repairs

Seven Worcester jobs written up with the photos our engineers took. More are added as we do them.

We also repair Vaillant, Baxi, Ideal, Glow-worm, Viessmann, Potterton and Ferroli boilers. Every other make is covered on our main boiler repair page.

Prices

The £99 is a fixed charge for attendance, diagnosis and the first hour in office hours (Mon–Fri 8am–5.30pm); it is not the price of every repair, and parts and further work are quoted and agreed before we carry on. Service prices are the price for the job as described, the "from" installation price is confirmed in writing after a free survey, and out-of-hours work is quoted by phone before we set off. No travel charge within 10 miles of B20 2JS; further out, £2 per mile may apply, agreed before booking. How our prices work.